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Privacy Policy

Last updated: January 2025

At ResumeATS.net, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this policy carefully.

1. Information We Collect

We collect information you voluntarily provide when using our services, including:

Personal Information: Name, email address, and any details you include in resumes or cover letters you upload or create using our tools.

Usage Data: Pages visited, features used, time spent on pages, referring URLs, and interaction patterns.

Device Information: Browser type, operating system, device type, screen resolution, and IP address.

Cookies & Tracking: We use cookies and similar technologies to remember preferences, analyze traffic, and improve user experience. See Section 4 for details.

We do not require account creation or signup to use our core tools. When you use our tools without signing up, we process data only during your active session.

2. How We Use Your Information

We use collected information for the following purposes:

Service Delivery: To provide resume checking, building, cover letter generation, and other career tools.

Improvement: To analyze usage patterns and improve our tools, content, and user experience.

Communication: To respond to inquiries, send service-related notices, and provide support.

Security: To detect, prevent, and address fraud, abuse, and technical issues.

Legal Compliance: To comply with applicable laws, regulations, and legal processes.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy:

Uploaded Resumes & Documents: Files uploaded for analysis are processed in real-time and are not permanently stored on our servers. They are automatically deleted after processing is complete.

Contact Form Submissions: Retained for up to 12 months to handle your inquiry and follow-up.

Usage Analytics: Aggregated, anonymized usage data may be retained indefinitely for analytical purposes.

Cookies: Session cookies expire when you close your browser. Persistent cookies expire after the period specified in your cookie settings, typically within 12 months.

You may request deletion of your data at any time by contacting us at support@resumeats.net.

4. Cookies & Tracking Technologies

We use the following types of cookies:

Essential Cookies: Required for the website to function properly. These cannot be disabled.

Analytics Cookies: Help us understand how visitors interact with our website using services like Google Analytics. These collect anonymized data.

Preference Cookies: Remember your settings and preferences for a better experience.

You can manage cookie preferences through your browser settings. Disabling certain cookies may affect website functionality. We honor Do Not Track (DNT) browser signals.

5. Third-Party Services

We may use the following third-party services that have their own privacy policies:

Google Analytics: For website traffic analysis and usage statistics.

Cloudflare: For content delivery, performance optimization, and security.

Vercel: For website hosting and deployment.

These services may collect information sent by your browser as part of a web page request. We encourage you to review their respective privacy policies. We do not share your resume content or personal career information with any third-party service for advertising purposes.

6. Your Rights (GDPR & CCPA)

If you are located in the European Economic Area (EEA), United Kingdom, or California, you have the following rights:

Right to Access: Request a copy of the personal data we hold about you.

Right to Rectification: Request correction of inaccurate or incomplete data.

Right to Erasure: Request deletion of your personal data ("right to be forgotten").

Right to Restrict Processing: Request limitation of how we process your data.

Right to Data Portability: Receive your data in a structured, machine-readable format.

Right to Object: Object to processing based on legitimate interests or direct marketing.

Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, contact us at support@resumeats.net. We will respond within 30 days. You also have the right to lodge a complaint with your local data protection authority.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

Encryption of data in transit using TLS/SSL protocols.

Regular security assessments and vulnerability testing.

Access controls limiting employee access to personal data.

Secure hosting infrastructure with industry-standard protections.

While we strive to protect your information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security but are committed to maintaining the highest practical standards.

8. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected data from a child under 16, we will take steps to delete that information promptly. If you believe we may have collected information from a child, please contact us at support@resumeats.net.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. We will post the updated policy on this page with a revised "Last Updated" date. We encourage you to review this page periodically. Continued use of our services after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy, your data, or wish to exercise your rights, please contact us:

Email: support@resumeats.net

Website: https://resumeats.net/contact

We aim to respond to all inquiries within 48 hours.